Refund policy
Hello there! We sincerely hope you adore everything you receive from us, but we understand that sometimes an item may not be the perfect fit. Your happiness is our top priority, and we're thrilled to offer a flexible return policy to ensure your satisfaction!
We extend our heartfelt gratitude for choosing to shop with us and for supporting our small business! Your patronage means the world to us, and we genuinely appreciate you!
If, for any reason, you find yourself unsatisfied with your purchase, please don't hesitate to inform us. At Fun Box Boutique, we are more than happy to accept returns for store credit. To qualify for a return, the merchandise must be in the same condition as it was received, unworn, and with the tags still attached. Please initiate the return process within 14 days of receiving your order.
Please note that sale items( exceeding 40% off ) are considered final sale and are not eligible for return.
Kindly be aware that the customer is responsible for covering the cost of return shipping.
To begin your return process, kindly send an email to funboxboutique@gmail.com, with your order number and the item(s) you wish to return.
Please keep in mind that returns may take up to two weeks to process. We recommend keeping track of the return shipment for your own records.
PLEASE MAIL RETURNS TO:
FUN BOX
2000 Riverchase Galleria #125
Hoover, AL 35244
- Once it is received, we will inspect the item and issue an online gift card to you
- You can then order a replacement item online and we'll ship it right out!
- You may also return an online order to our locations. Bring your receipt/invoice with you and you will receive store credit to be used in store.
Thank you tremendously for choosing to shop with us! We appreciate your support!